CLIENT KNOWLEDGE BASE

Sentry ID, Property Access + Fraud Protection

Step-by-step instructions for Palm Bay Lot Intelligence features, what the results mean, and where the screening tools stop. Each topic includes a direct link to the related customer tool or section.

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Account & Security

Sentry ID, Property Access + Fraud Protection

Sentry separates account identity, property relationships, and authority so PBLots does not treat a simple form submission as proof that someone can act for a property owner.

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When to use it

Use this when creating an account, verifying identity, adding an owned property, or submitting authority documents for an entity, trust, estate, or other non-individual owner.

How to use it

  1. Create the customer account and complete email verification before the WordPress member account is created.
  2. Add the owned property using the best available parcel ID, tax account, or property address.
  3. PBLots screens the property relationship and owner-name context before allowing verified-property access.
  4. Complete Sentry ID verification when requested. The one-time identity-verification fee helps deter people from posing as property owners or attempting to sell property they do not own.
  5. For entity-owned, trust, estate, partnership, corporate, or similar property, use the designated secure authority-document workflow so an authorized natural person can be established.
  6. Do not send passwords, authentication codes, identity documents, or authority documents through the general Contact form.

What the result means

Sentry provides account/property-access safeguards and records verification state. It does not create title, convey authority that does not exist, or allow one co-owner to bind another owner.

Important limitation

Identity verification and property-access verification are fraud controls, not a title opinion, closing authorization, legal opinion, or substitute for transaction-specific title/authority review.

STILL NOT SURE?

Start with the property, then the decision.

Use the top navigation by intent: Properties, Analyze, Monitor, Decide, or Help. Each Knowledge Base topic explains what the feature does, when to use it, how to use it, and where its limits are.

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