Membership Levels, Upgrades + Downgrades
Step-by-step instructions for Palm Bay Lot Intelligence features, what the results mean, and where the screening tools stop. Each topic includes a direct link to the related customer tool or section.
Membership Levels, Upgrades + Downgrades
PBLots uses three membership levels: complimentary Level 1, Watch+ Level 2, and Intelligence Pro Level 3.
Open Membership Plans →Show instructions
When to use it
Use this when comparing plans, checking which features are included, or changing your membership.
How to use it
- Open Membership from Help, My Account, or the account dropdown.
- Review the features shown under Level 1, Level 2, and Level 3 before choosing a plan.
- Successful Sentry ID verification unlocks the Level 2 experience for 30 days; after the trial you may continue with complimentary Level 1, remain on Level 2, or move to Level 3.
- Upgrades to a higher paid level take effect immediately and Stripe charges the prorated difference for the remaining billing period.
- Downgrades from a paid plan take effect at the end of the current paid billing period. Paid downgrades do not generate refunds or credits for unused time.
- Return to My Account at any time to confirm your current membership and any scheduled plan change.
What the result means
Membership controls access to feature capacity; changing plans does not change property ownership, Sentry verification, or the underlying public-record data.
Important limitation
Feature availability and property limits depend on the active plan. A scheduled downgrade can reduce access after the current paid period ends.
Start with the property, then the decision.
Use the top navigation by intent: Properties, Analyze, Monitor, Decide, or Help. Each Knowledge Base topic explains what the feature does, when to use it, how to use it, and where its limits are.